Privacy Policy (Plain Language)

Horizon Coast is a small, practical project based around real people and real places. We only collect the minimum amount of personal information needed to reply to inquiries and to safely run this website. This page explains, in simple terms, how we handle your data.

This is an information summary for everyday readers. If we later publish a formal, lawyer-reviewed policy, that document will take priority.

1. What We Collect

We collect personal information mainly when you use our contact or inquiry forms. This may include:

  • Name or nickname
  • Email address
  • Optional phone number
  • Property location (general area, not exact if you prefer)
  • Details you choose to write in the message box

The website may also automatically receive basic technical information, such as IP address, browser type, and pages visited. This is standard for most websites and is used to keep the site secure and improve performance.

2. How We Use Your Information

We use the information you provide for the following purposes:

  • To read and reply to your inquiry
  • To understand your situation and suggest possible support
  • To keep basic records of past conversations, if a project continues
  • To maintain the safety and security of this website (spam control, security logs, etc.)

We do not use your information for mass marketing or mailing lists. We do not sell or rent your personal data to third parties.

3. Where and How Your Data Is Stored

Information submitted through forms is stored on secure servers managed by our website hosting provider and, in some cases, inside the website’s internal admin area.

We take reasonable steps to protect this data from unauthorized access, misuse, or loss. However, no online system can be guaranteed 100% secure, so we recommend that you do not send highly sensitive information (such as bank details or personal ID numbers) through our standard contact form.

4. Data Sharing

We may share your information only in the following limited situations:

  • With trusted local partners or professionals, but only when necessary to respond to your request (for example, a local contractor or licensed specialist), and only after we have your permission.
  • When required by law, regulation, or official request from public authorities.

We do not share your information casually or without a clear reason connected to your inquiry.

5. Cookies and Analytics

This website may use cookies or similar technologies to:

  • Help the site function correctly (for example, language display)
  • Protect the site from spam or malicious access
  • Understand basic usage patterns (which pages are most visited, etc.)

If we add or change analytics tools in the future, we will update this explanation.

6. How Long We Keep Your Data

We keep personal information only for as long as it is reasonably necessary:

  • to respond to your inquiry,
  • to maintain records of an ongoing project, or
  • to meet basic legal or security requirements.

If a project has clearly ended and there is no legal need to keep the data, we aim to remove or anonymize it over time.

7. Your Rights and How to Contact Us

Depending on the laws that apply to you, you may have the right to:

  • Request access to the personal data we hold about you
  • Ask for corrections if something is wrong or outdated
  • Request deletion of your personal data, where legally possible

To make a request or ask a question about this policy, please contact us through the Contact & Inquiry page.

We may update this Privacy Policy as Horizon Coast develops. The latest version will always be published on this page.